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This privacy policy sets out how Little Bird uses and protects any information that you
give via use of the Little Bird website (

Little Bird is committed to ensuring that your privacy is protected. Should we ask you to
provide certain information by which you can be identified when using this website, then
you can be assured that it will only be used in accordance with this privacy statement.
Little Bird may change this policy from time to time by updating this page. You should
check this page from time to time to ensure that you are happy with any changes.

General Terms

The Little Bird website is owned and operated by Little Bird Paper Co Pty (Ltd), a
company registered in the Republic of South Africa under company registration number
2017 / 244051 / 07, which has its registered address at 77 Leslie Avenue, Douglasdale,

In terms of S11 of the Electronic Communications and Transactions Act (ECT) 25 of
2002 and the common law of contract, these terms and conditions are valid, binding and
enforceable against all persons that access the Little Bird website. We may from time to
time update or change terms without notice. You should check them periodically, as
your continued use of the website will mean that you have accepted any revised terms.
This agreement and the use of this website are governed by the laws of South Africa.
Non-residents may use our website in order to make online purchases provided that the
delivery address is in South Africa.

You may browse or use our website for your own personal, private, educational, non-
commercial and information purposes only. No other use is permitted without our prior
written consent.

The unauthorized use, copying, reproduction, variation, modification or distribution of
the content of this website, the uploading of any unlawful or damaging information or
viral software, or the creation of any links to our website from any other website, is
strictly prohibited.

This agreement and the use of this website are governed by the laws of South Africa.
Non-residents may use our website in order to make online purchases provided that the
delivery address is in South Africa.

We reserve the right to restrict your use and access to our website or part thereof in the event of any
unauthorised use, suspend our website or any part thereof, terminate your account at any time if we
believe that the information supplied by you is false or incomplete.


What we Collect

We may collect the following information:

contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers


What we do with the Information we Gather

We require this information to understand your needs and provide you with a better
service, and in particular for the following reasons:


Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or
other information which we think you may find interesting using the email address
which you have provided. 

From time to time, we may also use your information to contact you for market research 
purposes. We may contact you by email, phone, fax or mail. We may use the information 
to customise the website according to your interests. We will, of course, only contact 
you if you have given us your express permission to do so.



We are committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure, we have put in place suitable physical, electronic
and managerial procedures to safeguard and secure the information we collect online.


Intellectual Property Rights

All intellectual property on the website, including but not limited to content, trademark
(or any confusingly similar trademarks), trade names, logos, pictures, videos,
downloads, domain names, patents, design elements, software, source code, meta tags,
databases, text, graphics, icons and hyperlinks are the property of or licensed to Little
Bird and as such, are protected from infringement by domestic and international
legislation and treaties. Subject to the rights licensed to you in terms of the section A4
above, all other rights to intellectual property on the website are expressly reserved. No
person shall amend, copy, use, decompile and/or reverse engineer the source code of
the website. No person may use logos, icons or trademarks from the website as
hyperlinks or for other purposes without Little Bird’s consent.


Disclaimer and Limitation of Liability

Subject to the provisions of sections 43(5) and 43(6) of the ECT Act, if applicable, and as
far as allowed by law, Little Bird shall not be liable for any damage, loss or liability of
any nature incurred by whomever resulting from access or use of our website or the
purchase of any of our products or services. You hereby agree, to the extent permitted
by law, to indemnify us against any loss, damage or claim that we may suffer as a result
of your use of our website and/or its contents contrary to these terms.


How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard
drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets
you know when you visit a particular site. Cookies allow web applications to respond to
you as an individual. The web application can tailor its operations to your needs, likes
and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse
data about web page traffic and improve our website in order to tailor it to customer
needs. We only use this information for statistical analysis purposes and then the data
is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor
which pages you find useful and which you do not. A cookie in no way gives us access
to your computer or any information about you, other than the data you choose to share
with us. You can choose to accept or decline cookies. Most web browsers automatically
accept cookies, but you can usually modify your browser setting to decline cookies if
you prefer. This may prevent you from taking full advantage of the website.


Links to Other Websites

Our website may contain links to other websites of interest. However, once you have
used these links to leave our site, you should note that we do not have any control over
that other website. Therefore, we cannot be responsible for the protection and privacy of
any information which you provide whilst visiting such sites and such sites are not
governed by this privacy statement. You should exercise caution and look at the privacy
statement applicable to the website in question.


Email Privacy Policy

We have created this email privacy policy to demonstrate our firm commitment to your
privacy and the protection of your information. We use security measures to protect
against the loss, misuse and alteration of data used by our system. We take all
reasonable steps to secure the content of the website and all the information provided
by and collected from users, from unauthorised access and/or disclosure. Little Bird,
however, does not make any warranties or representations that content shall be entirely
safe or secure.

If you received a mailing from us, (a) your email address is either listed with us as
someone who has expressly shared this address for the purpose of receiving
information in the future (“opt-in”), or (b) you have registered on our website or
otherwise have an existing relationship with us. We respect your time and attention by
controlling the frequency of our mailings.

We will never share, sell, or rent individual personal information with anyone outside
Little Bird group companies unless ordered by a court of law. Information submitted to
us is only available to employees managing this information for purposes of contacting
you or sending you emails based on your request for information and to contracted
service providers for purposes of providing services relating to our communications
with you.

Should you require more information about our email privacy policy please contact us.


Controlling your Personal Information

By providing your personal information on any of our online environments you agree to
the following terms:

I understand that by providing my personal details, I am agreeing to Little Bird
processing my information in order for me to have an enhanced online experience. I also
agree that the information will only be retained for the period of time required to fulfil
the purpose of which it was collected for and that Little Bird is committed to
maintaining the accuracy, confidentiality, and security of my personal information at all

We will not sell, distribute or lease your personal information to third parties unless we
have your permission or are required by law to do so. We may use your personal
information to send you promotional information about third parties which we think you
may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the
Data Protection Act 1998. A small fee will be payable. If you would like a copy of the
information held on you please contact us in writing.

If you believe that any information we are holding on you is incorrect or incomplete,
please contact us in writing as soon as possible. We will promptly correct any
information found to be incorrect. 

If you have previously agreed to us using your personal information for direct marketing 
purposes, you may change your mind at any time by contacting us.

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